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Zendesk - ChatGPT App - Quick Start

How it works The ChatGPT Assistant is straightforward. Whenever an agent will display a ticket, ChatGPT will automatically generate recommendations for: General Topic: What the ticket is about (from ...
Freshdesk - ChatGPT App - Quickstart

How it works The ChatGPT Assistant is straightforward. Whenever an agent will display a ticket, ChatGPT will automatically generate recommendations for: General Topic: What the ticket is about (from ...
Terms & Conditions

Canadesk (“Canadesk”, "XBPMN Apps", “us”, “we” or “our”) operates online applications that complement a user’s use of the Zendesk , Hubspot or Freshworks (and others') features and programs.
Freshdesk - I have a problem with the app

If you are facing a problem while using one of our applications, please send an email to [email protected] with the following information: OpenAI API Key Screenshot of a ticket causing the issue. F...
Troubleshooting - OpenAI refused your request

When an error occurs, you may see the following popup:

Freshdesk - Unlimited Translations - Quickstart

How it works The app provides instant translations without any subscription fee. Your data also remains within your Freshdesk instance and is not shared with anyone. Unlimited Translations + Sentiment...
Zendesk - Unlimited Translations - Quickstart

How it works The app provides instant translations without any subscription fee. Your data also remains within your Zendesk instance and is not shared with anyone. Unlimited Translations + Sentiment o...
Question - Do you send sensitive information to OpenAI?

The application sends relevant conversations from the ticket. No automatic redaction occurs on our side. However, OpenAI states the following: They run additional checks to redact sensitive informati...
Hubspot - ChatGPT - Quickstart

Disclaimer Ask Me Anything is ChatGPT in your Hubspot environment (Tickets, Deals, Companies). It is essential to exercise critical thinking and judgment when interpreting and applying the information...
Hubspot - Language & Sentiment - Quickstart

The Language & Sentiment Analysis app currently only supports HubSpot Service. It is generated out of the subject and initial description of a given ticket. At the moment, the following restrictio...
Zendesk - I have a problem with the app

If you are facing a problem while using one of our applications, please send an email to [email protected] with the following information: OpenAI API Key Screenshot of a ticket causing the issue. Z...
Question - What are the AI models available to me?

OpenAI offers multiple AI models that vary both in price and accuracy. Currently we support: text-davinci-003: Powerful model (legacy) but also very expensive. gpt-3.5-turbo: Less powerful but faster...
Question - What are Custom Prompts?

Custom Prompts allow you to make specific requests to OpenAI. A prompt is the instruction you give to the AI in order to achieve your desired result. By default, the app comes with three predefined pr...
Question - What factors are affecting the performance of the app?

The overall performance of the app mostly relies on OpenAI's ability to process and return requests as fast as it can. There are four (4) major factors impacting the performance negatively by order of...
Crisp - Screen Sharing & Conferencing - Quickstart

The Screen Sharing & Conferencing app for Crisp is self-explanatory! It's also very simple to use: Navigate to any active conversation. Look for the app on the right side (you can re-order apps) ...
Zendesk - Cohere AI App - Quick Start

How it works The Cohere AI Assistant is straightforward. Whenever an agent will display a ticket, Cohere AI will automatically generate recommendations for: General Topic: What the ticket is about (f...
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Zendesk - ChatGPT App - Quick Start

Category: Knowledgebase

How it works The ChatGPT Assistant is straightforward. Whenever an agent will display a ticket, ChatGPT will automatically generate recommendations for: General Topic: What the ticket is about (from ...

Freshdesk - ChatGPT App - Quickstart

Category: Knowledgebase

How it works The ChatGPT Assistant is straightforward. Whenever an agent will display a ticket, ChatGPT will automatically generate recommendations for: General Topic: What the ticket is about (from ...

Terms & Conditions

Category: Knowledgebase

Canadesk (“Canadesk”, "XBPMN Apps", “us”, “we” or “our”) operates online applications that complement a user’s use of the Zendesk , Hubspot or Freshworks (and others') features and programs. We are no...

Freshdesk - I have a problem with the app

Category: Knowledgebase

If you are facing a problem while using one of our applications, please send an email to [email protected] with the following information: OpenAI API Key Screenshot of a ticket causing the issue. F...

Zendesk - Unlimited Translations - Quickstart

Category: Knowledgebase

How it works The app provides instant translations without any subscription fee. Your data also remains within your Zendesk instance and is not shared with anyone. Unlimited Translations + Sentiment o...

Troubleshooting - OpenAI refused your request

Category: Knowledgebase

When an error occurs, you may see the following popup: This generally means your OpenAI account quota is exceeded. You can check your OpenAI billing status at Usage - OpenAI API. If you are using an ...

Zendesk - Cohere AI App - Quick Start

Category: Knowledgebase

How it works The Cohere AI Assistant is straightforward. Whenever an agent will display a ticket, Cohere AI will automatically generate recommendations for: General Topic: What the ticket is about (f...

Crisp - Screen Sharing & Conferencing - Quickstart

Category: Knowledgebase

The Screen Sharing & Conferencing app for Crisp is self-explanatory! It's also very simple to use: Navigate to any active conversation. Look for the app on the right side (you can re-order apps) ...

Question - What factors are affecting the performance of the app?

Category: Knowledgebase

The overall performance of the app mostly relies on OpenAI's ability to process and return requests as fast as it can. There are four (4) major factors impacting the performance negatively by order of...

Question - What are Custom Prompts?

Category: Knowledgebase

Custom Prompts allow you to make specific requests to OpenAI. A prompt is the instruction you give to the AI in order to achieve your desired result. By default, the app comes with three predefined pr...

Question - What are the AI models available to me?

Category: Knowledgebase

OpenAI offers multiple AI models that vary both in price and accuracy. Currently we support: text-davinci-003: Powerful model (legacy) but also very expensive. gpt-3.5-turbo: Less powerful but faster...

Zendesk - I have a problem with the app

Category: Knowledgebase

If you are facing a problem while using one of our applications, please send an email to [email protected] with the following information: OpenAI API Key Screenshot of a ticket causing the issue. Z...