Question - What are the AI models available to me?

OpenAI offers multiple AI models that vary in both price and accuracy.

In Zendesk, the Model Input field accepts free text, allowing you to select your preferred model.

For Freshdesk, the following models are currently available:

• gpt-3.5-turbo
• gpt-3.5-turbo-instruct
• gpt-4
• gpt-4-turbo
• gpt-4o
• chatgpt-4o-latest
• gpt-4.1
• gpt-4.1-nano
• gpt-4o-mini

More information Models - OpenAI API.